Workflow opportunity map
Identify spreadsheet dependencies, duplicated entry, approval bottlenecks, data gaps, and handoffs between teams.
Graffitecs Australia
Move your back office beyond spreadsheets.
Less chasing. Less reconciling. Less time lost between systems. Graffitecs connects your systems, removes the manual drag, and puts AI to work where your team feels it most.
ERP / Finance
CRM
Manufacturing
Email and documents
Spreadsheets
Ops AI Agent
LLM + workflow rules + approval controls
Pricing decisions
Production schedules
Collections follow-up
Exception handling
Manager approvals
Assess
Find the workflows with the strongest business case before investing.
Transform
Move from spreadsheet workarounds to governed AI-enabled operations.
Scale
Deploy focused AI agents at a fraction of the cost of stacking point SaaS tools.
Advisory Assessment
Start with the work that matters most.
Before introducing more tools, we map the real operating flow across people, systems, data, approvals, spreadsheets, and reporting. The assessment identifies where automation and AI can create measurable value without forcing a full platform replacement.
Business case and priority view
Rank use cases by value, complexity, payback, risk, data readiness, and adoption effort.
Pilot roadmap
Define the first practical AI automation pilot with scope, controls, success measures, and rollout steps.
AI Transformation
AI with a framework, not another experiment.
We help back-office teams use AI safely by combining clean process design, controlled integrations, approved data sources, human review, and clear accountability. The result is automation your team can trust, monitor, and improve.
Define safe AI use
Clarify which data, tools, models, prompts, and decisions are approved for AI-assisted work.
Bring systems into context
Connect the agent to relevant ERP, CRM, finance, database, email, document, and spreadsheet sources.
Wrap the workflow
Use rules, validations, exception paths, and approval steps so AI supports the process instead of bypassing it.
Measure and scale
Track turnaround time, rework, margin visibility, planner productivity, cash collection, and adoption.
Product
Ops AI Agent for connected back-office work.
Stop running the business on spreadsheets and follow-up emails.
Most growing businesses hit the same wall. The team is capable, the systems are in place, but operations still runs on manual effort. Data gets reconciled by hand. Reports get built from scratch every week. Tasks fall through the cracks between tools.
Ops AI Agent sits between your existing systems and your team, quietly handling the operational work that eats into the day: reconciliation, reporting, status updates, data entry, and routine follow-ups, all within the rules, approvals, and controls the business already relies on.
No need to replace what works. No need to hire for every workflow gap. Just less operational drag, and more headspace for the work that actually moves the business forward.
What it takes off your plate
Your business runs across more systems, inboxes, and spreadsheets than any one person can stay on top of. Ops AI Agent connects that landscape and works through it, so your team does not have to.
- Brings everything into view: connects your ERP, CRM, finance, email, documents, and spreadsheets so nothing gets missed across systems.
- Reads the full picture: reviews records, messages, attachments, reports, and workflow history to understand what is actually happening, not just what has been logged.
- Catches what slips through: flags exceptions, missing information, pricing discrepancies, production constraints, overdue invoices, and outstanding payments before they become problems.
- Turns findings into action: surfaces clear recommendations, drafted follow-ups, report summaries, and approval notes so your team acts on insight, not raw data.
- Gets the right things to the right people: routes approvals, escalations, and follow-up tasks with the supporting evidence already attached, so decisions can be made quickly and confidently.
- Closes the loop: updates connected systems where controls and approvals allow, reducing the manual handoffs that slow everything down.
AI Automation Accelerators
Purpose-built models for back-office teams.
These accelerators are designed around practical operational pain points. Each one can start as a focused pilot, then scale into a broader AI-enabled operating model.
Pricing Assistant
Explainable pricing support for faster, better-controlled quoting.
Combines ERP cost data, margin rules, demand signals, and external references so managers can approve prices with context instead of spreadsheet guesswork.
Manufacturing Scheduling Model
Short-term planning visibility without a full APS replacement.
Connects work orders, BOMs, inventory, open purchase orders, subassemblies, and work-centre capacity into a planner workbench with scenario support.
Invoice ageing
Payment history
Debt Collector
Follow-up draft
Escalation path
Debt Collector
AI-assisted collections for accounts receivable teams.
Prioritises overdue accounts, reviews customer context, drafts tailored reminders, tracks promises to pay, and routes escalations so finance teams can improve cash follow-up without living in spreadsheets.
Delivery Framework
Small enough to start. Strong enough to scale.
Assess
Confirm the workflow, data sources, risk points, and business case.
Design
Define the agent role, rules, integrations, approvals, and success metrics.
Pilot
Launch a controlled version with human review and measurable outcomes.
Scale
Extend the agent across related workflows once adoption and value are proven.
Start here
Book a Graffitecs AI automation assessment.
Bring one workflow that is still stuck in spreadsheets, approvals, disconnected systems, or manual follow-up. We will help you shape it into a practical AI automation pilot with the right controls.